Details from the seller

  • • Company name: MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL
  • • CIF: B36815470
  • • Registered office: C/ Monte da Devesa, 14; 36350 Nigran
  • • Telephone: 986 354 489
  • • E-mail: tienda@materialesdeconstruccionmartinez.es
  • • WEB domain: https://materialesdeconstruccionmartinez.es

Procedure for communications

To communicate with us, we offer you different means of contact that we detail below:

• Telephone: 986 354 489

• E-mail: tienda@materialesdeconstruccionmartinez.es

• Postal address: indicated above in the registered office

• Web: You can register as a customer on our website https://materialesdeconstruccionmartinez.es and place your orders online.

All communications and notifications between users and MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will be considered effective for all purposes, when they are carried out through any of the means detailed above.

Online purchase conditions

All purchases made through the Web portal https://materialesdeconstruccionmartinez.es (hereinafter, the Web), owned by MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL, are subject to these general conditions of Online Purchase. By purchasing on the Web, you automatically accept these conditions. Please read them carefully. The acquisition of any of the products entails the full and unreserved acceptance of each and every one of these general conditions, without prejudice to the acceptance of the particular conditions that may be applicable when acquiring certain services/products. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL is empowered to unilaterally modify each and every one of the obligations set forth in these conditions, without the need for prior notice, with the proviso that this power to modify cannot affect contracts that are in force. at that time. The Web does not require prior subscription for simple browsing, access or use of the service in question. On the contrary, for access to certain content, prior subscription and corresponding registration as a User (hereinafter Registered User) will be required.

User register

In accordance with the provisions above, MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL reserves some of the Services offered through the Web to Registered Users. To buy in the online store of MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL you must register in it. Your data will be saved and thus your future purchases will be faster. To register and buy in the online store, you must go to the "New customer" section in the "Login session" section. If you are already registered to buy in the online store and have forgotten your password, you must go to the "Login Session" section, click on the option Forgot your password? and insert your email address and “Send password reset link”, and you will immediately receive an email with your password. The User undertakes to select, use and keep his username or "login" and his password or "password" (hereinafter and jointly the "Access Keys") in accordance with the provisions of the following clauses.

Assignment of Access Keys

The User will have the option of choosing and indicating their own access Password. The User may not choose the User Name other than as a valid e-mail address, through which they will communicate with MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL.

Use and Custody

The User undertakes to make lawful and diligent use of the Access Code, as well as not to make his Access Code available to third parties. The User undertakes to reliably notify the Webmaster of MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL as soon as possible, the loss or theft of the Access Codes, as well as any risk of access to them by a third party. The Access Code may only be used by the Users to whom it has been assigned. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL is exonerated from any type of responsibility that may accrue for damages caused or suffered by fraudulent use or lack of diligence in the safekeeping and custody of the Access Code, loss or use in contravention of the provisions in these conditions.

User unsubscribe

At any time you can request to unsubscribe as a Registered User by sending an email to tienda@materialesdeconstruccionmartinez.es specifying the details of the user to unsubscribe.

Products

All products sold on this website are new and original from the manufacturer. The information provided by MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL to the consumer or user about the products offered, will be in accordance with the essential characteristics of the good or service purchased. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will keep the prices of the products updated by being in permanent contact with suppliers and manufacturers. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL states that the product offered corresponds to its technical description and essential characteristics. However, it is clear that, in relation to the photographs, these are merely indicative, and there may be variations in terms of their physical appearance, but without undermining the integrity and performance of the requested product. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL is exempt from the opinions or comments made and disseminated by consumers and users through the web, nor will it be liable for the use that the user makes of that information.

Territorial scope

European Union and third countries: The products and/or services of MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL do not have a defined territorial scope, and it is possible to sell them in any country and in accordance with the applicable regulations in each case.

Price list

The prices of the services or products shown on our website are indicated in euros and include applicable taxes and their corresponding breakdown, unless otherwise indicated. Based on its commercial policy, MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL may make final price changes either for loyalty, for the acquisition of products of a certain entity or relevance, as well as others that MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL may stipulate in due course. However, it will be MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL who freely and voluntarily offers these discounts and/or rebates, to whom it deems appropriate, and cannot be demanded or requested at any time by the client. The prices are valid except for typing errors. All sales are made with their corresponding invoice. The products are available for sale while stocks last. The prices shown may be reviewed and modified at any time by MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL, without affecting in any case the services or products already purchased by the user. Once payment has been verified, MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will begin processing the order.

Payment Methods

The online purchase can be made at any time, 24 hours a day. of the day 365 days a year. The invoice will be issued, with the data provided for it, once the payment of the order is confirmed and received and managed. You can obtain the invoice in the following ways: a. Download in your personal area. b. I send to your email address. c. Shipping together with the order.

We offer you the following forms of payment:

PayPal

It is one of the most widely used systems on the Internet for payments by credit card. It is a totally safe transaction. The data entered at no time are viewed or stored by us, since the entire process is carried out on Paypal's own servers. More information at www.paypal.com.

Payment by bank transfer

Your order will be prepared once we have the receipt of your transfer. If you have electronic banking, indicate our email so that we can confirm the payment made to tienda@materialesdeconstruccionmartinez.es to immediately start preparing your order. In order to provide greater security to credit card owners, they have included a three-digit number on their cards called CSC that serves as an identification code to verify the physical presence of the card during Internet transactions. This three-digit number is printed on the back of your card (in the signature area), immediately after the card number. In order to prevent fraudulent transactions with credit cards, MATERIALS DE CONSTRUCCIÓN JA MARTÍNEZ SL reserves the right to ask its clients for said control digits before sending the order. Credit card fraud is a crime, and MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will take legal action against anyone who makes a fraudulent transaction in our online store. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL monitors each transaction and will use all means available by law so that those who make fraudulent purchases are sanctioned by the authorities.

shipments

MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will not send any product until the Administration Department has verified that the payment has been made. The delivery will be considered made at the moment in which the carrier has made the products available to the client and the latter has signed the delivery receipt document. It is the customer's responsibility to verify the products upon receipt and expose all the exceptions and claims that may be justified in the delivery receipt document. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will send the products by the means it deems appropriate to comply with its commitments. If for reasons of incomplete, incorrect or absent address in several delivery attempts, a return of merchandise is generated, or it has to be sent again to another address, the "rechanneling" must be paid by the customer.

Shipping costs

MATERIALS DE CONSTRUCCIÓN JA MARTÍNEZ SL RESERVES THE RIGHT TO REQUEST AN ADDITIONAL QUANTITY for particularly heavy or bulky orders. In the event that this happens and the customer is not interested in formalizing the order with the indicated shipping costs, the amount paid will be refunded and the order will be cancelled. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will be exempt from any other commitment or obligation with the client.

Delivery term

The delivery time at the shipping address is from 7 to 14 working days unless another duration is expressed directly in the order or product. However, these deadlines are indicative and may vary for reasons beyond our company. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL is not committed to any specific delivery period, since the delivery process depends on third parties.

out of stock

On the Web we only sell products in stock, either in our own warehouse or in that of some entity, manufacturer or wholesaler, which allows us to serve the product in the time described as the delivery period. MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will make use, whenever possible, of all the necessary means to maintain the synchronization of the web with the stores and offer the products that are available at all times. When it is not possible to serve a product due to lack of stock, MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL will contact the client to notify them, cancel the order and return their money immediately by bank transfer. In these cases, the amount will always be returned to the customer and the order will be cancelled. IT WILL NOT BE POSSIBLE TO MAINTAIN THE PRICE OF THE SOLD OUT PRODUCT TO SERVE IT WHEN THE STOCK IS REPLENISHED, since the price of the product changes with each replacement based on our purchase price.

Right of withdrawal and returns

The user will have the right to withdraw from the purchase made within a period of 14 days from the delivery of the merchandise.

Exceptions to the right of withdrawal

Except for those products that are defective or incorrectly supplied, as established in article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the right to Withdrawal will not be applicable to contracts that refer to: a. The supply of goods made according to the specifications of the consumer and user or clearly personalized. b. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery. Therefore, you must take into account the following: Most of the products purchased in our online store can be returned, as long as they are in perfect condition and unused. Including accessories, documentation and packaging, otherwise we will not be able to accept the return for reasons of hygiene and health. How to exercise the right of withdrawal To exercise the right of withdrawal with respect to products purchased exclusively on the Web, you must express your unequivocal decision to withdraw from the contract, within 14 calendar days, in one of the following ways:

• If you choose the option of returning the product at any of the MATERIALES DE CONSTRUCCIÓN JA MARTÍNEZ SL establishments, you must first contact our Customer Service, by calling +34 986 354 489 | 603 597 628, who will send you a return authorization that you will have to present at the store.

• If you choose the option of returning the product through the online store on the Web, you can process them from the "My Account" section or contact our Customer Service by calling +34 986 354 489 | 603 597 628, or through the email account tienda@materialesdeconstruccionmartinez.es to unequivocally state your decision to withdraw from the contract.

• Notwithstanding the provisions of the preceding paragraphs, you may also choose to exercise your right of withdrawal by completing and sending electronically to the email account tienda@materialesdeconstruccionmartinez.es

• The right of withdrawal will be understood to be exercised within the term when you have sent us the communication regarding the exercise of this right before the end of the corresponding term, in the terms indicated above.

Consequences of withdrawal

In the event that you exercise the right of withdrawal, we will return all payments that we have received from you, excluding delivery costs, without undue delay and, in any case, no later than 14 calendar days from the date on which to inform us of your decision to withdraw from the contract. We will proceed to make said refund using the same means of payment in which the purchase was paid without incurring any expense as a result of the refund, except for the cost of returning the product. The products subject to return must be in perfect condition. If this were not the case, said withdrawal cannot be exercised. Claims sheet There are claim sheets available to the client.

The form can be requested from our customer service department by phone or by email, and we will send it to the address you indicate. You can also request it in our establishments, at C/ Monte da Devesa, 14; 36350 Nigran

Conflict resolution out of court (resolution procedures)

Disputes between the parties that may arise from contracts entered into exclusively electronically may be settled out of court through the online dispute resolution platform published by the European Commission, where you will find all the information necessary to exercise your rights. corresponding actions. The link to the platform from which the corresponding claim can be made is the following: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

Jurisdiction and competence

In the event that a consumer and user intervenes, the parties submit, for the resolution of conflicts derived from these general conditions of sale, to the Civil Courts and Tribunals corresponding to the consumer's domicile, by virtue of their specific regulations. . For the rest of the parties involved, territorial jurisdiction will be determined by the general rules for the distribution of jurisdiction, included in articles 50 et seq. of the Civil Procedure Law.

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